I had internet issues on the day I was suppose to be looking at a webinar, so I didn't get to watch it. I resigned up for it again at a later date.
I found this one archived on the internet.
The elements of communication are frequency, the sender, the receiver, content, vehicle, feedback and noise. Always take into consideration the 5 W's and 1 H: who, what, where, when, why and how. Effects of ineffective communication leads to uninformed people, unclear objectives, delayed projects, and increased costs.
Tip 1: One size does not fit all. The audience must be taken into consideration. What is relevant to each group? The vehicle is also to be taken into consideration. This is what means are you going to use to reach your audience. (How are you going to reach them?) e-mail, speech, etc.
Tip 2: Spice it up. Get creative and use visual communication. Chart, graph, etc. They will pay more attention.
Tip 3: Make communication a priority. Do away with the rumor mill. Be up front to start with about changes, etc. Be deliberate. Say what you need to say.
Tip 4: Plan It! Use templates and checklists, be consistent and have clear goals and objectives of project, etc.
Tip 5: Craft messages carefully. Think about you say. It needs to make sense. George Bush once said in a plug for education, "Rarely if the question asked, is our children learning?" for what he was trying to accomplish this statement was unnecessary and out of context. Use your 5 W's and 1 H.
Tip 6: Measure the Effectiveness. Poll. Monitor feedback. What are people asking? Don't be afraid to ask for Help!
Recap: Make a checklist. Think in terms of results. Tailor your message to your audience. Spice it up. Make communication a priority. Devise a plan. Carefully craft your message. Ask for help! Implement the media on projects when appropriate.
